Product News and Updates

Setting Holiday E-Mail Auto-Reply

Posted: Dec 21, 2016

We hope all our clients get a chance to get out of the office for a few days around the holiday. Here's a reminder on how to set auto-reply messages for your SiteCaddy e-mail accounts.   Read more...

New E-Commerce Notification E-Mails

Posted: Dec 13, 2016

Later today we will be releasing new formats for the e-mails sent to both clients and customers when an e-commerce transactions takes place on your site.   Read more...

Follow SiteCaddy on Twitter for the Latest!

Posted: Dec 9, 2016

If you're not already following the SiteCaddy account on Twitter, please do! We promise to follow all our clients back if we haven't already.   Read more...

New Feature: Roles for Contacts

Posted: Dec 8, 2016

Roles are generally used to assign permissions to your contacts. In our latest release, we've introduced this concept, and made a few other changes that are worth noting.   Read more...

A New Way to Manage Your Users

Posted: Dec 8, 2016

In our latest release, we have combined the functionality for managing users and people. Users have always been a person with the role of user set, and managing them in two different places could prove confusing. No longer!   Read more...

Major Release: All Contacts Upgraded

Posted: Dec 7, 2016

All contacts - people and businesses - have been upgraded to SiteCaddy version 5. This is a major upgrade and we recommend all clients review the following information.   Read more...

DDoS Attack Impact

Posted: Oct 21, 2016

As you may have seen in the news, a DDoS attack against a major network infrastructure company today rendered many sites such as Twitter, Netflix and Etsy unreachable. We've had client reports of problems accessing both SiteCaddy and e-mail services.   Read more...

IMPORTANT: UPGRADED PAGE MANAGEMENT

Posted: Oct 16, 2016

We're very proud to announce the release of our completely upgrade page management system. All previously supported features are still in there! The primary changes for now are to the user interface and the draft system.   Read more...

Upgraded Appearance Management

Posted: Oct 15, 2016

As part of our Hawaii release this weekend, we have upgraded how you manage the appearance of your site and design theme. This includes choosing design theme, color scheme, motif, default page layout, and theme images.   Read more...

Important System Upgrade: Saturday Oct. 15

Posted: Oct 13, 2016

On Saturday October 15th, we will be performing a major system release/upgrade. There will be minimal site downtime, and SiteCaddy Manager access will be disabled for approximately 30 minutes. But there will be significant changes you should be aware of!   Read more...

Help Site Changes

Posted: Sep 28, 2016

We'll be updating and upgrading hundreds of help pages on the SiteCaddy help site in the coming months. If you find something out of date - please let us know!   Read more...

Upcoming Changes / SiteCaddy Road Map (Updated)

Posted: Sep 27, 2016

The final upgrades to all parts of SiteCaddy to version 5 are approaching. Here's everything you need to know about the upcoming changes and when they will happen.   Read more...

File Management Upgrade and Fixes

Posted: May 23, 2016

The SiteCaddy File Manager has received an upgrade, along with a few fixes that were blocking some users from uploading files.   Read more...

Fixed: Test Text Messages

Posted: May 23, 2016

For the last week there was a problem sending test messages before sending a text message campaign. This issue has been resolved.   Read more...

Changes to Form Display

Posted: May 22, 2016

All SiteCaddy forms have been upgraded. They might look a little bit different, but they work a whole lot better.   Read more...

Updated Email Help Pages

Posted: May 7, 2016

In conjunction with our new email services, we've updated the corresponding help pages on the SiteCaddy help site.   Read more...

New Email System (Thank You!)

Posted: Apr 28, 2016

We have completed the migration of all e-mail accounts to our new system - whew! This is a once per decade undertaking, and we appreciate everyone's patience and assistance as we worked through the process.   Read more...

Upcoming Design Changes

Posted: Apr 27, 2016

Our team is in the process of reviewing, cleaning and improving the code used to format common elements of content on all SiteCaddy websites. Look forward to cleaner, more consistent styles in your sites in the coming weeks.   Read more...

Simple Security Suggestion

Posted: Apr 23, 2016

Review your list of authorized users on a regular basis to ensure only authorized team members have access to your account.   Read more...

Server Upgraded: Report and Benefits

Posted: Mar 26, 2016

Read more...

New URL Format... Yay!

Posted: Mar 26, 2016

Shorter, simpler URLs for your website.   Read more...

Downtime: Thursday, Midnight EDT - Friday 04:00 GMT

Posted: Mar 23, 2016

Read more...

Server, Email and URL Upgrade

Posted: Feb 17, 2016

Read more...

The New SiteCaddy Payment Gateway

Posted: Dec 15, 2015

Read more...

Invoices and Balance Dashboard Now Available

Posted: Dec 14, 2015

Read more...

Google Checkout Payment Gateway No Longer Supported

Posted: Dec 14, 2015

Read more...

New Settings for Image Galleries

Posted: Oct 4, 2015

A new SiteCaddy feature allows greater control over the display of your image galleries on your website.   Read more...

PayPal Service Upgrades (Updated)

Posted: Oct 1, 2015

Our clients using PayPal as a payment gateway are receiving a notification of upcoming changes on or around September 30th. But there should be no need for any changes.   Read more...

All SiteCaddy Designs Now Responsive and Google Mobile Friendly

Posted: Aug 1, 2015

As part of the SiteCaddy v5 initiative, all SiteCaddy website design themes are both responsive and verified as Google Mobile Friendly.   Read more...

Pass the Google Mobile-Friendly Test

Posted: Aug 1, 2015

Google constantly makes changes to its search algorithms that can affect your search rankings. Most of these updates are minor, but the mobile-friendly changes on April 21st will have an impact on many site.   Read more...

SiteCaddy v5 Feedback and FAQ

Posted: May 7, 2015

We've been delighted to hear the positive feedback regarding the early stages of the SiteCaddy v5 release. There have been a few common questions, and here are the answers.   Read more...

Shoutouts Upgraded to SiteCaddy v5

Posted: May 5, 2015

SiteCaddy shoutouts are supported on most design themes, and are a great way to highlight one important piece of news on your site. Shoutouts have been upgraded to SiteCaddy v5.   Read more...

New Feature: Copy Objects in SiteCaddy v5 (Limited Release)

Posted: May 4, 2015

The ability to create a copy of an object in SiteCaddy has been a long requested feature. As part of SiteCaddy v5, we're pleased to announce that this feature is now available in a limited release for some objects.   Read more...

Meta Tag Management Upgraded to SiteCaddy v5

Posted: May 3, 2015

The SiteCaddy meta tag management system has been upgraded to SiteCaddy v5, with a few new features to help you verify your site with Google and Pinterest.   Read more...

Image Slideshows Upgraded to SiteCaddy v5

Posted: May 2, 2015

Many SiteCaddy design themes feature a photo slider on the home page. The management of these photo slideshows has been upgraded to SCv5, with some nice new features added.   Read more...

Apple Watch and a Quick E-Mail Marketing Tip

Posted: May 1, 2015

As more of your marketing e-mail recipients view messages on increasingly smaller screens, the use of the plain text alternative for your e-mail marketing blasts regains importance.   Read more...

Photo Galleries Upgraded to SiteCaddy v5

Posted: Apr 30, 2015

Photo galleries are a heavily used feature on many sites, and SiteCaddy converts the images you upload into elegant photo slideshows your visitors can view one at a time. The photo gallery feature in SiteCaddy has been upgraded to SiteCaddy v5.   Read more...

Endorsements Upgraded to SiteCaddy v5

Posted: Apr 29, 2015

Online endorsements of your business are a great way to demonstrate quality - especially to first time visitors to your site. The SiteCaddy endorsement management system has been upgraded to SiteCaddy v5.   Read more...

Issue Resolved for FirstData Payment Gateway

Posted: Apr 28, 2015

For those clients using the FirstData payment gateway to collect credit card payments on their sites, a sporadic issue with payment confirmations and notifications should now be resolved.   Read more...

Special Offers Upgraded to SiteCaddy v5

Posted: Apr 27, 2015

Special offers are a popular way to highlight deals and specials available from your business on your website. The special offer management system in SiteCaddy has been upgraded to SiteCaddy v5 with all the associated bells and whistles.   Read more...

New Feature: Add Articles to Your Website

Posted: Apr 26, 2015

For sites that demand a large amount of written content, creating dozens or hundreds of pages - and the associated menus - can become a maintenance problem. The new article manager can significantly simplify the process.   Read more...

Event Management Upgraded to SiteCaddy v5

Posted: Apr 25, 2015

Events are one of the most used features in SiteCaddy, and they have now been fully upgrade to SiteCaddy v5.   Read more...

News Management Upgraded to SiteCaddy v5

Posted: Apr 24, 2015

If you've been publishing any news items in your account over the last few weeks, you may have already noticed the change...   Read more...

SiteCaddy version 5 Rolling Out Now

Posted: Apr 23, 2015

Three years in the making, SiteCaddy v5 is a complete re-architecture of the system.   Read more...